The Useful Truth Diagnostic is a focused organizational assessment designed to reveal hidden friction, unclear ownership, inconsistent workflows, financial leakage, capacity constraints, and the systems your organization has learned to work around.
We combine leadership interviews, operational data, workflow analysis, and direct observation to develop a clear picture of how the organization functions—not merely how it appears on paper.
Organizational structure and decision-making
Leadership alignment and accountability
Intake, admissions, and referral conversion
Client access and continuity of care
Provider capacity and productivity
Program utilization and census
Revenue-cycle performance
Authorizations, denials, collections, and patient responsibility
Staffing models and workload distribution
Clinical and administrative workflows
Communication between departments
KPI quality and reporting accuracy
Technology, EMR, and system utilization
Compliance and operational risk indicators
Service-line performance and growth readiness
Leadership kickoff meeting
Structured interviews with up to eight stakeholders
Review of agreed operational, clinical, and financial data
Current-state workflow and responsibility mapping
KPI and performance-baseline review
Identification of root causes, dependencies, and risk areas
Prioritized findings by urgency, impact, and effort
Executive findings presentation
Written diagnostic report
Initial 30-day priority recommendations
Approximately 4–5 weeks.
Starting at $9,500
Pricing includes one location and a defined assessment scope. Additional locations, service lines, or extensive data remediation are quoted separately.
The Useful Truth Diagnostic is a focused organizational assessment designed to reveal hidden friction, unclear ownership, inconsistent workflows, financial leakage, capacity constraints, and the systems your organization has learned to work around.
We combine leadership interviews, operational data, workflow analysis, and direct observation to develop a clear picture of how the organization functions—not merely how it appears on paper.
Organizational structure and decision-making
Leadership alignment and accountability
Intake, admissions, and referral conversion
Client access and continuity of care
Provider capacity and productivity
Program utilization and census
Revenue-cycle performance
Authorizations, denials, collections, and patient responsibility
Staffing models and workload distribution
Clinical and administrative workflows
Communication between departments
KPI quality and reporting accuracy
Technology, EMR, and system utilization
Compliance and operational risk indicators
Service-line performance and growth readiness
Leadership kickoff meeting
Structured interviews with up to eight stakeholders
Review of agreed operational, clinical, and financial data
Current-state workflow and responsibility mapping
KPI and performance-baseline review
Identification of root causes, dependencies, and risk areas
Prioritized findings by urgency, impact, and effort
Executive findings presentation
Written diagnostic report
Initial 30-day priority recommendations
Approximately 4–5 weeks.
Starting at $9,500
Pricing includes one location and a defined assessment scope. Additional locations, service lines, or extensive data remediation are quoted separately.