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You do not need another generic solution.
You need a clear understanding of what is happening, an honest conversation about what needs to change, and a practical way forward.
The Executive Clarity Intensive is designed for leaders who know something is not working but need experienced outside perspective before committing to a larger engagement.
Before the session, we review a focused set of relevant information. During the intensive, we clarify the problem, challenge assumptions, identify likely root causes, and determine what information or action is needed next.
Pre-session questionnaire
Review of up to five relevant documents or reports
90-minute executive strategy session
Identification of the central problem and contributing factors
Immediate risks and priorities
Written two-page findings and next-step memo
Recommendation for internal action or further assessment
Completed within 7–10 business days.
$1,250
The full fee may be credited toward a larger engagement initiated within 30 days.
Determine whether schedules, staffing, group responsibilities, caseloads, and productivity expectations align with demand and financial goals.
Potential deliverables include:
Available-capacity calculation
Actual utilization analysis
Individual and group workload allocation
Schedule-fill projections
Provider productivity standards
Caseload and service-demand review
Accountability dashboard
Staffing recommendations
Starting at $6,500
Clarify who owns what, how decisions are made, and how leaders will evaluate whether expectations are being met.
Potential deliverables include:
Organizational assessment
Organizational chart
Role and responsibility definitions
Decision-rights matrix
Leadership meeting structure
Escalation pathways
Performance expectations
Executive scorecard
Communication and accountability cadence
Starting at $6,500
Clarify the path from first inquiry to admission and identify where prospective clients, referrals, or required follow-up are being lost.
Potential deliverables include:
Lead and referral-source analysis
Response-time review
Admissions workflow
Roles and handoffs
Call and follow-up standards
Insurance-verification workflow
Conversion dashboard
Referral communication tools
Starting at $6,500
This retainer is designed for organizations that need ongoing strategic and operational leadership after an initial diagnostic or implementation engagement.
Christina provides enterprise-level strategy, organizational analysis, executive advising, growth planning, and cross-functional perspective. Steph supports operational coordination, workflow implementation, accountability, and follow-through.
Together, they help leadership maintain focus, address emerging barriers, and ensure decisions become measurable action.
Executive advising
Operating-priority management
KPI and financial-performance review
Leadership meeting facilitation
Workflow and implementation oversight
Cross-department coordination
Program and service-line strategy
Capacity and staffing analysis
Revenue-cycle improvement
Vendor or technology evaluation
Growth and transition planning
Executive reporting and communication
Advisory Partnership — starting at $7,500 per month
Designed for executive advising, performance review, and focused support.
Embedded Partnership — starting at $12,500 per month
Designed for active implementation, recurring working sessions, and cross-functional operational involvement.
Transformation Partnership — starting at $18,000 per month
Designed for complex transitions, turnaround work, multi-department implementation, or organizations requiring significant hands-on leadership.
A three-month initial commitment is recommended.
Reduce unnecessary work, strengthen data quality, and ensure technology supports the organization’s workflows rather than creating new obstacles.
Potential deliverables include:
Current-state system assessment
Workflow and duplication analysis
EMR configuration recommendations
Forms and documentation review
Data migration readiness
Implementation requirements
Training and ownership plan
Go-live or stabilization roadmap
Starting at $7,500
Major EMR selection, migration, or implementation engagements are custom scoped and generally begin at $12,500.
Identify the operational causes behind delayed claims, preventable denials, missing authorizations, inaccurate patient responsibility, weak collection processes, or unreliable reporting.
Potential deliverables include:
Revenue-cycle workflow map
Charge, payment, denial, and write-off review
Authorization and eligibility process
Patient-financial-responsibility workflow
Payer and fee-schedule review
AR and denial tracker
Financial KPI dashboard
Prioritized recovery and prevention plan
Starting at $8,500
Design, evaluate, or strengthen PHP, IOP, outpatient, TMS, ketamine, MAT, detox, or other specialty behavioral-health services.
Potential deliverables include:
Program model and schedule
Staffing and supervision structure
Admission and exclusion criteria
Client-flow design
Documentation requirements
Capacity and break-even analysis
KPI framework
Launch or improvement plan
Implementation timeline
Starting at $8,500
Complex launches involving multiple services, licensing, extensive payer analysis, or multi-site implementation typically begin at $15,000.
The Useful Truth Diagnostic is a focused organizational assessment designed to reveal hidden friction, unclear ownership, inconsistent workflows, financial leakage, capacity constraints, and the systems your organization has learned to work around.
We combine leadership interviews, operational data, workflow analysis, and direct observation to develop a clear picture of how the organization functions—not merely how it appears on paper.
Organizational structure and decision-making
Leadership alignment and accountability
Intake, admissions, and referral conversion
Client access and continuity of care
Provider capacity and productivity
Program utilization and census
Revenue-cycle performance
Authorizations, denials, collections, and patient responsibility
Staffing models and workload distribution
Clinical and administrative workflows
Communication between departments
KPI quality and reporting accuracy
Technology, EMR, and system utilization
Compliance and operational risk indicators
Service-line performance and growth readiness
Leadership kickoff meeting
Structured interviews with up to eight stakeholders
Review of agreed operational, clinical, and financial data
Current-state workflow and responsibility mapping
KPI and performance-baseline review
Identification of root causes, dependencies, and risk areas
Prioritized findings by urgency, impact, and effort
Executive findings presentation
Written diagnostic report
Initial 30-day priority recommendations
Approximately 4–5 weeks.
Starting at $9,500
Pricing includes one location and a defined assessment scope. Additional locations, service lines, or extensive data remediation are quoted separately.
Prepare an organization for acquisition, leadership transition, rapid growth, restructuring, or the addition of new service lines.
Potential deliverables include:
Operational-readiness assessment
Leadership and ownership map
Risk and dependency analysis
Financial and performance baseline
Workflow and infrastructure review
Transition priorities
Communication plan
90-day stabilization roadmap
Starting at $12,500
Knowing what is wrong is not the same as knowing how to fix it.
The Action Blueprint combines a focused diagnostic with a practical implementation plan. We identify what needs to change, determine the correct sequence, assign ownership, establish measures, and develop the tools needed to begin.
Future-state operating model
Prioritized implementation roadmap
30-, 60-, and 90-day action plan
Defined owners and decision rights
Accountability and meeting cadence
Initial KPI scorecard
Workflow redesign for agreed priority areas
Role and responsibility clarification
Recommended policies, tools, or templates
Risk and dependency register
Executive communication plan
Implementation-readiness session with leadership
Approximately 6–8 weeks.
Starting at $16,500
The 90-Day Transformation Partnership moves beyond assessment and planning. Christina and Steph work alongside leadership and designated team members to implement priority changes, establish accountability, and resolve the barriers that emerge once the plan meets reality.
This engagement is best for organizations navigating operational instability, significant growth, leadership transition, program expansion, technology change, financial pressure, or a disconnect between strategy and execution.
Useful Truth Diagnostic
90-day implementation roadmap
Weekly executive implementation meeting
Weekly working sessions with responsible team members
Workflow development and refinement
KPI dashboard and reporting cadence
Responsibility and accountability structure
Decision and escalation pathways
Implementation tracker
Staff or leadership training for agreed priority areas
Review of progress, barriers, and emerging risks
Executive updates at 30, 60, and 90 days
Final sustainability and ownership plan
12 weeks.
Starting at $36,000
Payable as three monthly installments of $12,000.
Multi-site, turnaround, acquisition, or enterprise-level engagements are custom scoped.
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READY TO SEE WHAT YOUR ORGANIZATION IS TELLING YOU?
You need a clear understanding of what is happening, an honest conversation about what needs to change, and a practical way forward.